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Emotional Labor : The Origin, Development, and Future of a Key Concept.
・ISBN 978-1-009-61629-4 hard GB£ 55.00
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・ISBN 978-1-009-61628-7 paper GB£ 18.00
￥5,702.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍のご注文が完了した時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-1-009-61625-6
| 著者・編者 | Cottingham, Marci D., |
|---|---|
| シリーズ | Elements in Histories of Emotions and the Senses |
| 出版社 | (Cambridge U. Pr., UK) |
| 出版年月 | 2026.08 |
| ページ数 | 82 pp. |
| 言語 | ENG |
| ニュース番号 | ＜772-1385＞ |
解説
In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. She saw the emotional constraints that commercial interests place on workers as part of capitalism's increasing encroachment on our bodies, minds, and hearts. Since her original research, there has been an explosion of interest in studying emotional labor in all manner of jobs and social roles. Empirical studies have explored the connections between emotional labor and job outcomes, as well as the relationship to social class, gender, and race. The term has struck a nerve not only with work scholars, but the public more broadly. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.