This book describes the advantages of a high level of integration between product and sales management. It explains how highly integrated product and sales management can be achieved. Claus Tintelnot depicts the classic organizational models and provides examples of how these can be supplemented, fundamentally adapted and supported by digitalization. Best and worst practice examples indicate where classic management fails and show how integrated management can do better. Managers can only act as role models for an integrated team if they share the same attitude to leadership and pursue a common strategy. Business goals that need to be achieved can only be shared by integrated product and sales management and one avoids employees being worn down by the hurdles caused by inter-departmental boundaries.

The book is aimed at practitioners in the fields of corporate management, strategy, product management, sales and interested readers from other areas of the supply chain. Without an adequate supply chain and fitting communication to the customers, B2B businesses cannot be successful and profitable. Students of business administration, economics, industrial engineering, business engineering, computer science for IT/ OT and other engineering disciplines will have a worthwhile read as well.

Healthcare systems around the world are struggling under intense pressure. Ageing populations, declining workforce, funding restraints and spending cuts have combined to produce a challenging environment to deliver a service that is fundamental to the lives of many. This book defines sustainable healthcare as an integrated system, where stakeholders work together to deliver high quality, safe patient care at the lowest possible cost and with a focus on outcomes that patients value. Using this definition as a guide, this book brings together an extensive body of knowledge from an elite group of academics to consider how we can shape healthcare service delivery in a way that delivers sustainable value to society as a whole.

This edited collection will be of interest to academics working in healthcare management, healthcare innovation, the role of technology in healthcare, sustainable healthcare management, and healthcare in public policy. It will also be vital reading for managers and professionals working in health and social care that are interested in research -based solutions to the challenges they face.

International leadership expert Michael Jenkins shines a light on the adverse effects of dysfunctional and toxic boards and how they have the potential to destroy an organisation's culture. This can happen through erosion of brand value leading to talent attrition and increased mental health issues in employees due to a deterioration in trust and psychological safety. Combined with recent fundamental changes in the labour market and demographic changes in the workforce, there is a potent cocktail of Future of Work issues that will not go away. Enlightened leaders must tackle such issues head-on if they are to steward sustainable and responsible organisations and businesses.

Based on extensive research, including interviews with board members from around the world, together with one-to-one interviews with leaders from the VAB (Virtual Advisory Board) network, Toxic Humans: Combatting Poisonous Leadership in Boards and Organisations outlines various experiences of toxic leadership and how successful directors managed to work with and through it. These interviews shape the final sections of the book where the reader is given a set of recommendations for action to help mitigate and manage the effect of toxic leadership - at the Board, senior leader and team levels - and to build a positive and productive workplace where all can flourish.

This book explores the notion of authenticity in leaders and examines how authentic leadership is supported by emotional intelligence (EI), resiliency, and mindfulness. In identifying mindfulness as a key to developing self-awareness along with sincere and transparent relationships with others, the author argues that mindfulness allows leaders to achieve greater authenticity and moral perspective in their leadership journey.

As authentic leadership increases empowerment and inclusion, this work pays particular attention to how mindfulness can help support leaders from hisotrically marginalized communities and women leaders to lead in a way that is more congruent with their identities and values. Understanding the antecedents of authentic leadership in mindfulness and other related psychological constructs will extend research on leadership development.

This book provides a comprehensive overview of technology start-up arenas in Nairobi and examines their global place. These start-ups are popularly perceived as representing future prosperity that is incorporated in the present. The author examines how developing country arenas lay bare the power asymmetries and taken-for-granted assumptions that determine which technoscientific imaginaries become globalized and universal, and are supported by legitimizing narratives, logics and institutions. A framing of 'catch-up' or 'leapfrogging' for technoscientific development that is based on capitalist modernity is regarded as incontrovertible-so much so that alternative values and approaches to technology production are rarely contemplated. This book documents how actors in Nairobi's startup arena relate to these imaginaries and the affects, enactments and places that they produce.

The Creative Tourist brings together four broad areas of academic scholarship: creative tourism, sociology, well-being and new materialism. In acknowledging the intimate entanglement between materiality and human sensuous experiences, the book seeks to examine the relational nature of the tourist experience of collaborative, heritage-based activities.

Authors Xavier Matteucci and Melanie Smith explore the multiple dimensions of the creative tourism experience, positioning the creative tourist within various tourist typologies and modes of experience. The Creative Tourist extends the growing body of knowledge on creative tourism by drawing from new materialist philosophy to discuss social eudaimonia as a happiness concept, which foregrounds collective well-being rather than individual flourishing.

This latest addition to the highly successful The Tourist Experience series is suitable for both undergraduate and postgraduate students, university lecturers, creative entrepreneurs, and research communities exploring creative experiences in contexts such as leisure, lifestyle, cultural tourism, slow tourism, responsible tourism, ethical and sustainable aspects of tourism, social tourism and destination management.

This peer-reviewed publication adds value to the previous edition. Like its predecessor, it provides a strong pedagogical base for advanced post graduate students, researchers and aspiring practitioners in tourism. It presents informative, interesting and timely chapters from leading academics - hailing from diverse backgrounds around the globe.

This book features case studies from real-life businesses as well as a thorough review of the relevant academic literature focused on this field of study. It describes different tourism marketing strategies related to cultural tourism, events tourism, food tourism, religious tourism, as well as spa and wellness tourism, among other segments. At the same time, it comprises discursive contributions that elaborate about critical matters that can impact the travel and tourism industries, including: consumer behaviour, the planning, organisation and implementation of responsible tourism practices in different contexts; crisis management; the marketing environment issues that can affect the long term sustainability of destinations, like supply, demand and seasonality factors; as well as the utilisation of smart tourism technologies and digital marketing channels, among other topics.

Each chapter also contains a succinct summary that outlines its content in a condensed form, so as the readers could review and retain key information. Experiential exercises and case studies are provided to illustrate real situations that are meant to help aspiring managers in their future employment. Course conveners may use these cases as the basis of class discussions. In addition, web resources provide further information sources.

This book delves into the realm of effective language education programs, examining them from both macro and micro-policy-making perspectives. It unravels the distinguishing features of exemplary language programs and explores how these programs are implemented in diverse international contexts. The book comprehensively explores various facets of language education programs, encompassing well-crafted language education policies, robust curriculum and syllabus design, impactful teaching materials, effective approaches to English for specific purposes (ESP), English as a medium of instruction (EMI), content and language integrated learning (CLIL), and English as a Lingua Franca (ELF)-informed instruction.

The book also delves into fruitful school/institute-university partnerships, the judicious use of technology, strategies for teacher recruitment and professional development, as well as efficient policies for learner assessment, among other topics of significance. The contributions within this book are firmly grounded in data, incorporating findings from empirical studies. The insights provided draw upon valuable data obtained from a range of diverse contexts in which effective language education programs have been implemented.

This open access book examines the teaching and learning of English for employability in Vietnamese higher education. Its content is framed within one country to better examine the research issues within the influence of contextual factors. This book investigates how English can contribute to the development of students' employability capitals, particularly in the aspects of human capital, social capital, cultural capital, identity capital, and psychological capital. It presents employers' and employees' perspectives of how and why English is increasingly important for career development. This book is a collection of discussions and viewpoints from teachers, students, and other stakeholders like employers, graduates, and course coordinators on current practices and their proposed improvements to prepare students for their future education, work and life. Based on empirical evidence, this book calls for repositioning English language education within the employability agenda to elevate its status and increase stakeholders' engagement. This book contributes to current debates on advancing the effectiveness of English language education in non-English speaking countries, as a response to internationalization and globalization.

?This book presents a unique perspective from an underrepresented region in the Global South. The volume features four different countries in the region: Barbados, Guyana, St. Lucia, and Trinidad and Tobago, as well as Martinique, an island located just north of St. Lucia which is an overseas region of France. It documents innovations in learning and teaching Spanish, French, and Chinese in the case of the English-speaking countries, and English as a foreign language (EFL) in the case of Martinique. The chapters cover different aspects of language education in the Caribbean and will be of particular interest to those involved in managing change in language education that attempts to mediate between global trends and local needs.