経営学・会計学 — 全 下位分類

The hospitality and leisure industry is continues to be reshaped by rapid and continuous digital change. Evolving guest expectations, new digital-first competitors, and emerging technologies are fundamentally transforming how organisations in the industry operate, compete, and deliver value.

This fully updated second edition equips current and aspiring hospitality and tourism managers with the strategic insights and practical competencies required to succeed in this environment. It goes beyond explaining digital technologies to show managers what they must do differently - how they must think, decide, and lead in digitally transforming organisations.

Bridging theory and practice, the book combines clear explanations of core digital concepts with realistic industry cases and practical guidance on the expanding roles and responsibilities of managers. Readers are placed in real-world situations where they must navigate uncertainty, competing priorities, and the challenges of digital transformation.

Key features of the book include:

• Compelling opening case studies that place readers in realistic managerial decision-making situations
• Manager's Playbooks that translate concepts into clear, actionable guidance
• Strong focus on the evolving competencies required of modern hospitality and tourism leaders
• Strong focus on the digital capabilities required of hospitality and tourism organisations
• Coverage of key digital technologies, how they work, and their practical applications across the industry
• Rich discussion questions, reflections, and activities to support deeper learning and critical thinking

Designed for advanced undergraduate and postgraduate courses in hospitality and tourism management, this book is also highly relevant for industry professionals and executive education programs seeking to strengthen digital leadership capability.

Supported by comprehensive online teaching and learning resources.

This book is for organizational leaders who recognize the growing impact of stress and trauma on workforce performance and employee capacity. It provides a clear understanding of trauma, the extent of it in the workforce, and how to address it in the context of work, without needing anyone to share stories or past trauma. It enables leaders to confidently approach this topic without worrying about making things worse or taking on the role of therapist. The book explains how to create workplaces where people can perform at their best rather than manage around what they are carrying. Leaders who apply the principles not only lead better but can build more resilient, productive, and high-performing organizations.

Unresolved trauma can present as reduced voice, absenteeism, disengagement, conflict avoidance, overwork and over-accommodation, underperformance, and other observable workplace behaviors that most leaders currently misattribute to motivation or character. Grounded in the latest organizational research and evidence-based trauma-informed practice, the book is actionable, practical, and encouraging. It incorporates real-world examples, practical exercises, and case studies specific to leadership contexts. It guides leaders through a reflective and sometimes challenging process, helping them apply the framework's principles to support their teams without clinical training or therapeutic expertise. Mini-cases, tips, steps, and examples are part of each chapter. The book also addresses the connection between values-driven leadership, organizational culture, and the conditions that allow people to do their best work.

This book is written for business leaders and a management audience and is also highly relevant to those from executive coaching, leadership development, and the therapy and counseling fields.

Employing examples and stories from Tolkien's series, Moore outlines basic principles of organization theory and illustrates how management concepts can apply to organizations of any kind. Chapters relate Tolkien's notion of stewardship to sustainability management, discuss how to cultivate 'servant leadership' and examine The Lord of the Rings as a study in good diversity management. The book concludes by exploring the lessons and personal philosophies readers can draw for their own careers as managers, employees and businesspeople in a changing world.

Management Lessons from The Lord of the Rings is an informative resource for scholars and students of business and management, especially those interested in the relationship of management theory to popular culture. It will also benefit managers and practitioners seeking a greater understanding of general organizational theories.

This book examines cyberloafing: employees' use of internet-enabled technologies for personal purposes during paid working time. It addresses a familiar but often misunderstood feature of contemporary work: checking messages, browsing news, using social media, shopping online, or engaging in other non-work digital activity while at work. Rather than treating cyberloafing simply as wasted time or misconduct, the book shows that its meaning depends on context. It may signal boredom, overload, weak engagement, poor role clarity, lack of recovery, or, in some cases, more serious withdrawal from work. The book combines theoretical synthesis, measurement development, cross-cultural comparison, and empirical studies. It develops a clear conceptual framework, validates the CBLS-15 Cyberloafing Scale, and examines cyberloafing across different national contexts, including Poland, Italy, and the United States. It also considers how hybrid work, digital monitoring, and artificial intelligence are changing the boundaries between work, recovery, distraction, and disengagement. The practical contribution is a more balanced approach to managing personal internet use at work. The book argues that broad restrictions and close monitoring are often insufficient and may create additional problems. Instead, organizations need better diagnosis, work design, leadership practices, recovery structures, and ethically responsible digital governance.

Cultural management education continues to evolve to meet the needs of the arts industry. Highlighting examples of innovative pedagogical practices, this book brings together an array of academic and practical expertise into cutting-edge teaching methods, emerging trends, and best practices from around the world.

The volume begins with a conceptual framework for understanding the cultural enterprise. Subsequently, the chapters examine the disconnect between academic programs and professional practice; research on teaching foundational courses; creativity as a leadership imperative; interdisciplinary curriculum development; Universal Design for Learning; critical access as fundamental practice; emotional intelligence; essential competencies for cultural leaders; cultural diplomacy; arts marketing reconceptualized through audience engagement; fundraising instruction via case study methodology; arts emergency preparedness; the preservation of popular music as intangible heritage; and a reimagined approach to data literacy in arts administration. The chapters may be read sequentially, as they chart a discipline discovering its contemporary form, or selectively.

Replete with practical strategies for curriculum development, assessment techniques, and experiential learning opportunities, this book is value reading for researchers and faculty engaged with arts administration, creative and cultural industries and higher education more broadly.

A comprehensive analysis of Netflix, the prominent global and transnational subscription video-on-demand (SVOD) company.

By delving into the company's corporate divisions and international business relationships, this book highlights Netflix's pivotal role in shaping the landscape of audiovisual distribution and production on a worldwide scale. Designed to engage a diverse readership interested in topics ranging from ownership and financial performance to strategic alliances, audiovisual library development, and policy advocacy, this book explores how cultural diversity, audiovisual dynamics, and corporate influence intersect with broader realms such as politics, consulting, technological innovation, and financial transactions. Through its insightful examination, this book unveils the intricate connections between cultural and non-cultural factors, shedding light on the multifaceted impact of Netflix on our global media landscape.

This book is ideal for students and scholars of global media industries, critical political economy of media and communication, and international media, globalization and culture.

Meet Matt! Matt is the Mathematical and Analytical Thinker as well as the narrator of Anti-Analytics: How Not to and How to Use Data Analytics in Business. Matt explains how managers can successfully apply data analytics to business problems.

Matt shares insight into developing a business analytics mindset that fosters the conditions under which organizations can develop business intelligence, create value, and build sustainable competitive advantage. The book introduces the concept of Anti-Analytics, which are the practices and processes preventing the proper adoption and adaptation of analytics-based approaches. The book explains how to:

• Enhance the sustainability of data analytics projects to achieve higher levels of strategic intelligence
• Determine the best of the mix of managers and technology to create organizational value
• Reduce errors in the analysis and design of data analytics systems

Anti-analytics and the business analytics mind set can also help organizations manage the uncertainty surrounding AI's application and integration into broader organizational and societal systems. Because generative AI models and basic AI solutions are widely accessible, organizations can easily adopt this technology. The real advantage from AI as well as data analytics comes from users with an analytical mindset who can manage and operate organizations in ways that solve increasingly complex problems. This book shows how to develop this analytical mindset that can create business solutions delivering value and competitive advantage now and in the future.

This guide will help leaders, executive coaches, and organisation development practitioners to enhance the effectiveness of their reflective practice for themselves and their teams.

Containing easy-to-follow exercises and activities based on theory, practice, and the authors' own experiences, this companion guide to The Wise Leader expands on the Wise Leader model and introduces the Reflective Difference. The first three sections of the book describe the Reflective Difference, three ways in which effective leaders reflect differently to other leaders: Growing With-and-Through Others; Grounded Positivity and Reflective Momentum. The fourth section of the book expands these individual practices for use with teams.

The Reflective Difference is written for anyone seeking to translate the knowledge gained from The Wise Leader into leadership programs or team coaching sessions, or into their everyday practice. It will be of interest to independent practitioners, including team coaches and facilitators, as well as those responsible for leadership development in organisations.

This book offers a comprehensive examination of the Customs Tariff-its structure, purpose, and role in global trade by combining economic theory, international governance, practical application, and contemporary policy issues. It begins by introducing the fundamentals of the Customs Tariff and the economic principles behind supply, demand, and the impact of unit taxes such as import duties. It then explores the global institutions that shape tariff policy: the World Trade Organization (WTO) and the World Customs Organization (WCO), explaining their roles in regulating international trade and maintaining the Harmonized System used worldwide.

A substantial portion of the book focuses on the structure and mechanics of the tariff itself, including commodity codes, General Interpretative Rules (GIRs), duty rates, tariff engineering, quotas, and non-tariff measures such as anti-dumping and countervailing duties. It explains how tariffs function as fiscal tools, regulatory mechanisms, and political instruments-covering topics like tariff inversion, protectionism, and the weaponization of tariffs in foreign policy.

The book also addresses modern trade challenges, including supply-chain risk, rules of origin, trade creation and diversion, and the operation of free-trade agreements and customs unions. It highlights the importance of competence and awareness among traders and customs professionals when navigating tariff systems. Later chapters examine recent U.S. tariff policies, including Section 301 and 232 actions, and discuss how tariffs are used to protect domestic industries or influence international behavior. The book concludes by considering the growing role of artificial intelligence in tariff classification and compliance, and reflects on the future of tariff policy in an evolving global trade environment.

This book provides a theoretical and practical guide to the consultancy cycle, the core framework used by occupational psychologists to deliver evidence-based interventions in organisations.

As organisations face rapid change and workplace challenges, occupational psychologists need to apply a structured approach for their interventions to ensure they add value, maintain good relationships with clients, are ethical in their practice, and use an evidence-based approach. Applying Psychology to Consulting breaks down each stage of the consultancy cycle, offering clear explanations, established theories and frameworks for each stage, real-world case studies, expert voices, and practical tools. Bridging the gap between academic theory and real-world consultancy, the book equips readers with the skills to manage their work confidently and perform to a high standard.

This book will appeal to students of occupational and organisational psychology, and those undertaking a professional doctorate in occupational psychology, as well as early-career occupational psychology practitioners and experienced consultants looking to refresh and build on their knowledge.

Exploring decision making and strategy in turbulent contexts, expert scholars emphasize the need for leaders to find ways to adapt to unexpected changes, risks and crises. The book also outlines how to design resilient and sustainable organizations, and gives best practice on managing knowledge workers in a virtual, multicultural and interconnected world.

Scholars and students of international business will find this book an essential resource, especially those seeking insights on how the field is impacted by geopolitically unstable conditions. Contributing authors also provide creative solutions for practitioners and business leaders amid ongoing crises within international relations and business.

Entries address governance, power and the distribution of profits and risks within GVCs. Exploring how production is organized within global networks, the Encyclopedia reflects upon economic, social and environmental upgrading in an evolving landscape. Renowned academics in the field discuss how digitalization, geopolitical tensions, sustainability pressures and corporate strategies are transforming global production. Interdisciplinary in scope, it combines foundational concepts on governance and development with emerging research on social and environmental sustainability, digitalization and geopolitics.

Key Features:

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• Connects analytical concepts to pressing global challenges including inequality, climate change and global trade tensions
• Brings together insights from eminent and emerging scholars from economic sociology, international business and development studies
• Highlights sectoral depth and empirical richness: it includes examples focused on key industries such as apparel, natural resources, agriculture and services

This Encyclopedia is an essential reference for students and scholars of development studies, geography, international management, business and economics. Policymakers as well as consultants and practitioners working in national and international organizations will benefit from its discussion of applications and cutting-edge debates.

This book presents a comprehensive yet accessible framework for understanding how business systems generate value within organizations and how leaders can effectively navigate the transition to AI-enabled enterprises. Central to the book is the Business Systems Roadmap (BSR), a five-tier model that illustrates organizational progression from basic administrative systems (Tier 1) to advanced cognitive-autonomous systems (Tier 5).

Drawing on insights from Capability Maturity Models (CMMs), the book bridges established concepts of organizational maturity with the evolving role of digital business systems. It examines how systems contribute value through recordkeeping, workflow automation, decision support, predictive analytics, and autonomous functionality.

Covering all major business functions, including human resources, finance, marketing, supply chain, and operations, the book demonstrates how systems at each tier align with and support strategic business objectives. Each chapter is designed for practical application in the workplace, while the book as a whole serves as a valuable resource in academic settings.

Ultimately, this work serves as both a practical guide for business leaders and an academic text for undergraduate and graduate programs. It supports professionals and organizations in aligning system investments with strategic goals and digital transformation initiatives. By emphasizing application and decision-making over purely technical detail, the book offers a distinctive and impactful contribution to the field.

Fleck analyses longitudinal studies across varied industries and ownership regimes, revealing three core requirements for healthy long-term survival: renewal fostering, slack producing and integrity cultivating. Chapters examine the dual role of growth and how it can both constructively and destructively affect the existence of an organization, its members and the relevant environment. The book highlights how responsible leadership is essential to address the entrepreneurial, environmental and organizational trio of growth challenges and to prevent self-destruction. Fleck also demonstrates how fostering a sustainable strategy can result in socially responsible and environmentally conscious behaviors.

This book is a crucial read for scholars and students of business, organization, entrepreneurship and strategic, general and critical management studies. It is also highly relevant to business owners, CEOs and entrepreneurs seeking organizational success.

Key Features:

• Presents case studies from diverse countries, regions, and continents
• Includes teaching notes alongside key discussion questions and recommended answers
• Bridges the gap between theory and practice by providing insights into responsible and irresponsible corporate activities

This engaging casebook is an essential resource for instructors, scholars and students of business management, CSR and business ethics. It may also prove useful to managers and professionals worldwide interested in the growing influence of sustainable development.

Combining theoretical insights with original evidence from social enterprises, chapters present a novel, multi-level perspective on the internal organisational processes supporting sustainability goals. Leading experts in the field contribute to the existing literature on sustainable HRM and identify practical guidance for managers. With a core focus on Central and Eastern Europe, the book provides forward-thinking recommendations for future research.

From Idea to Impact in Green HRM is an important reference for students and scholars of business and management, economics, social sciences and HRM. Policymakers and social enterprise managers with an interest in sustainable development and organisational behaviour will equally benefit from its valuable insights.

The reference text provides a holistic insight into critical areas of the supply chain and improves them by utilizing advanced technologies of Industry 4.0. It highlights the implementation of advanced technologies, such as Industry 4.0, digital supply chain, blockchain technology, smart factory, and circular economy. The book presents applications and case studies in the field of service and manufacturing sectors.

This book:

• Discusses smart manufacturing implementation and integration with advanced production processes.
• Focuses on advanced technologies such as logistics 4.0, warehousing 4.0, Industry 4.0, big data analytics, machine learning, blockchain, automation, smart factory, and operation management 4.0.
• Explores digital supply chain for smart operation and logistics systems.
• Showcases the benefits and applications of digitalization such as supply chain visibility, data-driven decision-making, cybersecurity and data protection, smart contracts, agile supply chains, and automation of processes.
• Provides insights on intelligent decision-making in supply chain and operation management.

It is primarily written for senior undergraduates, graduate students, and academic researchers in the fields of industrial engineering, production engineering, manufacturing engineering, management, product design, automotive engineering, and mechanical engineering.

Global in scope, the Research Handbook observes regional challenges, technological developments and key operational issues. Chapters evaluate strategic and operational management perspectives, conduct an in-depth analysis of vertical and horizontal integration strategies in the container shipping industry, and address sustainability and technology development in a shipping and port context, among others. They explore whether the study of maritime logistics is currently undergoing a Kuhnian paradigm shift and conclude by considering future directions for the discipline.

The Research Handbook on Maritime Logistics is an invaluable resource for scholars and students of logistics, supply chain management and operations. Its discussions on ongoing debates and key actors within the sector will also benefit practitioners in business and management and public policy.

The Handbook first provides a grounding in key concepts, approaches, and frameworks before moving through four aspects of tourism and migration: consumption, production, regulation, and the future. Leading experts highlight the role of lifestyle in influencing voluntary migration, as well as the importance of political and market forces in shaping mobility and the effects of migration on destinations. Chapters investigate key aspects of the tourism-migration nexus, such as the impact of migrant workers, entrepreneurship, tourism governance, the function of short and long term migration, and sense of place. Emphasising the fluidity of tourism and migration, the Handbook advocates for a better understanding of the dynamic and increasingly contested nature of this interrelationship.

The Handbook on Tourism and Migration is a vital resource for scholars and students of tourism, migration studies, and human geography. Tourism policymakers will also benefit from its broad scope and actionable recommendations.

This Research Agenda explores the impact of tourism on economies, communities, and places in today's world. It brings together different perspectives to explain how tourism can support economic development, but also why unmanaged growth can create social and environmental pressures.

Adopting an interdisciplinary approach and with an eye on contemporary challenges - such as macroeconomic impacts, sustainability, and the development of new tourism typologies - this Research Agenda provides a re-reading of tourism from an economic standpoint. Contributing authors examine how tourism outcomes depend on the way destinations are planned, governed, and managed, combining broad economic analysis and concrete examples. Chapters propose new tools and perspectives for understanding tourism in a changing world. Looking to the future, it emphasizes the need for economic assessment and smarter public policies in tourism for long-term prosperity and quality of life.

A Research Agenda for the Economics of Tourism is an essential resource for students, researchers and practitioners seeking to understand the complexities of tourism from an economic perspective.

Humanistic Management and Leadership redefines the way we understand management in the 21st century by centering the conversation around the human condition and global challenges. Grounded in a dignity-centered and values-driven humanistic approach, this textbook explores how organizations and leaders can align performance with purpose, motivation with meaning, and strategy with human and societal flourishing.

Drawing from foundational management theories and contemporary research, this book equips students, practitioners, and aspiring leaders with tools for developing humanistic practices and leadership. Topics include emotional intelligence, dignity in leadership, the power of teams, mindful self-leadership, prosocial behavior, and navigating organizational complexity with integrity.

The book is experiential, featuring reflective activities, real-world case studies, and exercises designed to translate abstract theory into practical skillsets. From understanding motivation and psychological safety to thriving in diverse teams and optimizing purpose-driven cultures, students are empowered to both think critically and lead compassionately.

Whether you're a business student, emerging leader, or change agent, this book invites you to lead not just from authority and profit-striving-but from authenticity, insight, and a deep commitment to collective well-being.

Chapters examine intercultural relations in workplaces globally, as well as exploring educational contexts and power dynamics. Contributors address identity, intersectionality, and migration alongside psychological phenomena across varied circumstances and national settings. Expert authors introduce innovative and pluralistic research methodologies, including embodied storytelling and migration studies. This book implements empirical rigor and theoretical depth to engage with psychology, organizational studies, education, and political science to reflect upon how groups and individuals relate, interact, and adapt to each other.

This insightful book is an essential resource for scholars and students across disciplines seeking to understand intercultural relations. Researchers and policymakers interested in organizational behaviour, social psychology, and occupational psychology will also benefit from the tools provided to effectively navigate an increasingly complex and interconnected world.

This book critically interrogates sustainable business and finance practices within the unique African context. With increasing stakeholder pressure for sustainability adoption aligned with Agenda 2063 and the Sustainable Development Goals (SDGs), sustainable finance emerges as the pathway to create resilient African economies. Sustainable practices in Africa are anchored on integrating environmental, social, and governance (ESG) tenets into business decisions, creating intersectionality between capital flows and sustainable business goals.

This edited collection delves deeply into sustainable business and finance mechanisms, systems, models, and processes, alongside international best practices. It offers comprehensive assessment of how green finance can unlock sustainable business value in Africa amid unprecedented geopolitical risks. Adopting transdisciplinary and multisectoral approaches with comparative case studies, this book provides practical insights into responsible financial investment models, financial sustainability, sustainable artificial intelligence, green leadership, SDGs, environmental stewardship, green business practices, carbon markets, climate change risks, and sustainability-linked loans from an African standpoint. It addresses regulatory and policy inconsistencies while bridging the gap between theory and practice.

Drawing on theoretical frameworks and empirical studies, this collection equips business practitioners, researchers, policymakers, and postgraduate learners with practical tools to navigate sustainable business and finance complexities in African economies, contributing significantly to global business sustainability discourse.

This book traces a resistance to public relations (PR) from the postwar period that sought to expose it as a dangerous, but little understood political dynamic. Critically exploring authoritarianism as a key concept, it argues "PR"'s market-friendly but oppressive and concealed language practices have systematically led to many of the divisive and polarised communication styles that we see today, and has had wider damaging effects for society.

Rich with illustrative examples, the chapters set out the limits of "PR" in relation to "truth" and show how literature and websites opened an important but under-recognised space in which neoliberal dogma was challenged. Offering a major new theory, it introduces a radical way to think about public relations and its relationship to democracy and society, and to understand its legacies like climate change denial.

This accessible book renews critique and is a valuable reference for undergraduate and postgraduate students studying and researching media and communication, politics, sociology, cultural sociology, cultural studies and history, and for those working in the communication industries.

With the advancement of information and communication technology, a data-driven approach applying the tools and methodologies of big data analytics has become quite common across industry. In maritime shipping, automatic identification system (AIS) vessel movement data is reliable and improving and has been used for the detection of suspicious vessels and to support vessel navigation. However, since detailed cargo items and loading/unloading conditions cannot be directly obtained from AIS data, research using this data in the fields of logistics, shipping, and shipbuilding is still limited. This book introduces the state of the art on the worldwide use of AIS and other maritime big data for shipping and logistics analysis, with data-oriented case studies, for the maritime and related industries and for university use in maritime economics, industrial engineering, and transport engineering.

The hive is thriving, at least that is what everyone believes.

Beneath the polished reports, constant productivity, and tightly controlled order, something dangerous has been growing unnoticed. When a mysterious illness begins spreading through the worker bees, fear moves quickly through the hive. Productivity drops. Trust erodes. Leadership responds with stricter control and deeper secrecy.

Blair, an ambitious worker bee with a sharp eye for inefficiencies, begins to realize the illness is only a symptom. Guided by an enigmatic butterfly known only as "Mentor," Blair uncovers a far greater threat buried deep within the hive itself: a culture built on fear, outdated governance, rigid hierarchies, and the illusion that stability means safety.

The Hive: Volume 1 is a psychological-thriller business fable that fuses edge-of-your-seat storytelling with powerful lessons in leadership, culture, governance, risk, and compliance. Through a unique dual-layer structure, the story pulls readers into the drama of the hive while connecting its struggles to real-world challenges facing modern organizations navigating disruption, transformation, cybersecurity, and trust.

For leaders, risk professionals, technologists, and emerging changemakers, this is a story about what happens when organizations stop listening long before they stop functioning.

The most dangerous risks are the ones hidden inside systems people believe are working.

Healthcare has always involved travel, with people journeying to places traditionally known for healing or to seek out specialist medical expertise that may not be available more locally. More recently, medical tourism has grown at an unprecedented pace, often driven by commercial interests. When something goes wrong far from home, however, the consequences can be severe.

This groundbreaking book challenges the status quo of medical tourism, shifting the focus from competition and volume to what truly matters: value, safety and accountability. It explores the realities of cross-border care, from the motivations behind patient travel to the complex web of facilitators, insurers and providers that shape the journey. With a critical eye, it addresses the recurring challenges of incomplete information, unclear responsibilities, poor follow-up and avoidable harm and will educate, inform, guide and inspire stakeholders to integrate sustainable practices in medical tourism.

Key Features:

? Explains why patients travel to gain faster access, cultural comfort and services unavailable at home.

? Uncovers the hidden complexities including coordination gaps, ethical dilemmas and environmental costs of cross-border care.

? Explores the role of technology and how digital tools can enhance safety-or create new risks.

? Provides a roadmap for the future with practical tools and measurable indicators to ensure care is safe, sustainable and trustworthy.

Written for clinicians, managers, facilitators, insurers, policymakers and patients, this book provides actionable insights, emphasizing environmentally friendly practices, ethical considerations and high-quality patient care needed to transform medical tourism into transnational healthcare that prioritizes outcomes over promises.

This textbook explores the environmental impact of business systems, particularly emissions resulting from logistics and intra-company operations. It highlights how transportation activities between suppliers, companies, and end users contribute to emissions, while intra-logistics within companies consume significant energy to move components and subassemblies.

By emphasizing efficient use of material handling equipment and machines, the book:

? Provides actionable strategies to reduce energy consumption and minimize carbon emissions at power generation units.

? Offers practical approaches to achieving sustainable operations in industries.

? Uses Case studies reinforce key concepts, along with chapter summaries, keywords and review questions

? Illustrates concepts clearly using tables and figures

An engaging and practical resource for readers, this book would be ideal for students, researchers, and faculty in supply chain management, operations management, and industrial engineering at both graduate and research levels. It would also serve as a valuable resource for consultants and practitioners, providing insights into models and modeling systems to support better supply chain decisions.